{"product_id":"strategii-obsluzhiwaniq-dlq-udowletworennosti-i-loqlnosti-klientow-von-vasanthakumar-kumaradipan-und-m-g-s-patmini","title":"Strategii obsluzhiwaniq dlq udowletworennosti i loql'nosti klientow","description":"\u003cp\u003eKniga pod nazwaniem \"Strategii obsluzhiwaniq kak kachestwo obsluzhiwaniq i serwisnyj landshaft dlq udowletworennosti i loql'nosti klientow w supermarketah: Sluchaj w rajone Dzhafna, Shri-Lanka. Kniga pomozhet opredelit' wliqnie i wzaimoswqz' mezhdu takimi faktorami, kak kachestwo obsluzhiwaniq, serwisnyj landshaft, udowletworennost' i loql'nost' klientow w sektore supermarketow. Kachestwo obsluzhiwaniq i serwisnyj landshaft kak strategii obsluzhiwaniq w kachestwe osnownyh peremennyh (nezawisimaq peremennaq), loql'nost' klientow kak zawisimaq peremennaq i udowletworennost' klientow kak oposreduüschaq peremennaq w kachestwe modeli w dannom issledowanii. Deduktiwnyj i kolichestwennyj podhod ispol'zuetsq dlq wyqwleniq sluchajnoj swqzi mezhdu peremennymi w wybrannoj oblasti. Vyborka sostoit iz wos'mi supermarketow. V kachestwe wyborki rassmatriwalis' tol'ko tri (03) supermarketa, i 240 respondentow byli otobrany metodom sluchajnoj wyborki. Ankety byli raspredeleny porownu w kazhdom supermarkete. Po 80 anket na kazhdyj supermarket i tol'ko 218 anket byli wzqty dlq analiza. Korrelqciq i regressiq byli ispol'zowany dlq wyqwleniq wzaimoswqzi i wliqniq mezhdu peremennymi. ANOVA byl ispol'zowan dlq srawneniq wseh treh supermarketow i wyqwleniq luchshego supermarketa.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786204265124\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786204265124","offer_id":39560969355357,"sku":"9786204265124","price":28.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/b304c19d-d740-441a-ae23-d181535913c6.jpg?v=1758002275","url":"https:\/\/shop.autorenwelt.de\/products\/strategii-obsluzhiwaniq-dlq-udowletworennosti-i-loqlnosti-klientow-von-vasanthakumar-kumaradipan-und-m-g-s-patmini","provider":"Autorenwelt Shop","version":"1.0","type":"link"}