{"product_id":"soft-skills-w-sfere-gostinichnogo-menedzhmenta-von-edwin-c-nwokorie","title":"Soft Skills w sfere gostinichnogo menedzhmenta","description":"\u003cp\u003ePonimanie dinamichnogo (i impul'siwnogo) haraktera klienta gostinicy qwlqetsq zhiznenno wazhnym faktorom, opredelqüschim prigodnost' personala dlq najma w sfere gostepriimstwa. Sowremennyj menedzhment w sfere gostepriimstwa predpolagaet wladenie (ili aktiwizaciü inertnyh) nawykow, neobhodimyh dlq uprawleniq wzaimootnosheniqmi s klientami. Uchebnik «Mqgkie nawyki w gostinichnom menedzhmente: sowremennyj podhod» dejstwitel'no predstawlqet soboj aktual'nyj delowoj i akademicheskij material, poqwiwshijsq w to wremq, kogda wozrozhdenie mqgkih nawykow aktual'no w industrii gostepriimstwa. Mnogie nedawnie global'nye incidenty izmenili predstawleniq ob otnosheniqh s klientami w sfere uslug, i issledowaniq neobhodimy dlq resheniq ätih problem s nawykami mqgkogo obsluzhiwaniq. Jeta kniga rekomenduetsq menedzheram, rukowoditelqm, rqdowym sotrudnikam i studentam, izuchaüschim gostinichnyj menedzhment, kak rukowodstwo k uspehu w kar'ere.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786206998235\"\u003e\u003ch3\u003eSowremennyj podhod\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786206998235","offer_id":47464808907077,"sku":"9786206998235","price":84.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/89bd250e-98aa-4c5d-91a3-29a72304cbf0.jpg?v=1759298679","url":"https:\/\/shop.autorenwelt.de\/products\/soft-skills-w-sfere-gostinichnogo-menedzhmenta-von-edwin-c-nwokorie","provider":"Autorenwelt Shop","version":"1.0","type":"link"}