{"product_id":"shipping-quality-standard-assessment-von-moataz-elheddeny","title":"SHIPPING QUALITY STANDARD ASSESSMENT","description":"\u003cp\u003eBy the end of 2006, the company has noticed a  consistent increase in warranty claims due to  shipping products with missing items. With the spike  in claims, the company has realized the need to  address and resolve this issue. A team of Six Sigma  practitioners and Quality Engineers was quickly  assembled to investigate and address the problem and  to determine the root cause. This book provides the  reader with the successful Six Sigma roadmap (DMAIC ¿  Define, Measure, Analyze, Improve, and Control)  that was successfully developed and followed by the  team. The book also includes the detailed analysis  that lead to identifying the root causes and how  they were corrected, controlled and verified. The  analysis should help shed some light on the  importance of Six Sigma and its tools. It also shows  how these tools could be used to reduce and  eliminate field problems. It should be especially  useful to professionals in the Six Sigma or Quality  Engineering fields, or anyone else who is interested  in learning and utilizing Six Sigma tools.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783838378800\"\u003e\u003ch3\u003eA Six Sigma approach to eliminate field failures\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783838378800","offer_id":39498998284381,"sku":"9783838378800","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/a1c3963e-a227-4f3b-ada5-7221d4d922e3.jpg?v=1773384807","url":"https:\/\/shop.autorenwelt.de\/products\/shipping-quality-standard-assessment-von-moataz-elheddeny","provider":"Autorenwelt Shop","version":"1.0","type":"link"}