{"product_id":"service-is-front-stage-von-j-teboul","title":"Service is Front Stage","description":"This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9781349282494\"\u003e\u003ch3\u003ePositioning Services for Value Advantage\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9781349282494","offer_id":39414698770525,"sku":"9781349282494","price":53.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/0c53ff4f-1332-4277-88ea-4e493a317587.jpg?v=1775794056","url":"https:\/\/shop.autorenwelt.de\/products\/service-is-front-stage-von-j-teboul","provider":"Autorenwelt Shop","version":"1.0","type":"link"}