{"product_id":"obzor-issledowanij-von-irfan-sarwar","title":"Obzor issledowanij","description":"\u003cp\u003eApteka qwlqetsq shiroko ispol'zuemym terapewticheskim podrazdeleniem, i mnogie pacienty poseschaüt ee dlq polucheniq receptow. Pacienty prihodqt w apteku sluchajno, posle posescheniq razlichnyh otdelenij bol'nicy (Kumari et al., 2012; Bahadori et al., 2014). Udowletworennost' pacientow zawisit ot kachestwa obsluzhiwaniq (Prakash, 2010). Dlq powysheniq weroqtnosti togo, chto pacienty wernutsq w tu zhe organizaciü, wazhno, chtoby oni byli udowletworeny uslugami uchrezhdeniq, chto snizhaet weroqtnost' togo, chto oni budut iskat' analogichnye uslugi w drugom meste. Uderzhanie odnogo i togo zhe klienta pozwolqet säkonomit' wremq i den'gi za schet men'shih zatrat na reklamu i prodwizhenie, sozdanie uchetnyh zapisej dlq nowyh pacientow i raz#qsnenie bol'nichnyh procedur i rekomendacij po lecheniü. Bolee togo, zatraty na priwlechenie nowyh klientow w pqt' raz bol'she, chem na uderzhanie tekuschih pacientow. Takim obrazom, obsluzhiwanie klientow wliqet na itogowye pokazateli organizacii (Slowiak et al., 2008).\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786204160580\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786204160580","offer_id":39489921417309,"sku":"9786204160580","price":19.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/cf345c72-f48a-42f2-ae82-39b7062f4bc2.jpg?v=1757827468","url":"https:\/\/shop.autorenwelt.de\/products\/obzor-issledowanij-von-irfan-sarwar","provider":"Autorenwelt Shop","version":"1.0","type":"link"}