{"product_id":"modeling-of-spaza-shop-operations-von-jean-marie-sabwa","title":"Modeling of Spaza Shop Operations","description":"\u003cp\u003eGlobalization has transformed the world into a big  village in which the rich are becoming richer and  the poor getting poorer. Yet it is arguable that  small businesses have assisted in providing much  needed services to small communities that occupy  informal settlements and exist on or below the  poverty datum line. This book is about an  application framework of soft and hard operational  research (OR) techniques used to address the  performance of micro-enterprises with Spaza shops in  Western Cape as a specific case study. The  techniques include Strategic Options Development and  Analysis (SODA) using Causal mapping and Soft System  Methodology (SSM). These were chosen because of  their suitability to understand performance problems  faced by Spaza shops owners and find ways of  improving the current situation by modelling the  intervention of stakeholders. Statistical analysis  came into account to enable us to capture the  seasonality and bring up clustering patterns. We  highlight the usefulness of combining the two  approaches (soft and hard) when addressing business  performance problem in the developing world.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783844314779\"\u003e\u003ch3\u003eUsing Soft and Hard Operational Research Techniques\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783844314779","offer_id":39495954104413,"sku":"9783844314779","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/76d9a2a2-9ee3-41ad-b80b-9077dfb6bb78.jpg?v=1759211563","url":"https:\/\/shop.autorenwelt.de\/products\/modeling-of-spaza-shop-operations-von-jean-marie-sabwa","provider":"Autorenwelt Shop","version":"1.0","type":"link"}