{"product_id":"kachestwo-obsluzhiwaniq-robotow-von-vageeh-nafei","title":"Kachestwo obsluzhiwaniq robotow","description":"\u003cp\u003eRobotizirowannoe kachestwo obsluzhiwaniq (RSQ) mozhet dopolnit' drugie shkaly kachestwa obsluzhiwaniq w otraslqh, gde ispol'zuütsq roboty. RSQ mozhno ispol'zowat' w sochetanii s kachestwom obsluzhiwaniq dlq izmereniq SQ i ponimaniq ego wliqniq na udowletworennost' i powedenie klientow.RSQ wse esche otnositsq k sfere kirpichno-kustarnyh zawedenij. Poätomu rabota robotizirowannogo serwisa w kachestwe sotrudnika perwoj linii w fizicheskom meste mozhet powliqt' na udowletworennost' pol'zowatelej; sledowatel'no, ee neobhodimo izmerqt'.Suschestwuet chetyre izmereniq RSQ. Jeto atomizaciq, personalizaciq, tochnost' i äffektiwnost'. Atomizaciq otnositsq k urownü awtomatizacii i proizwoditel'nosti robotow. Jeto izmerenie w osnownom otrazhaet opyt klientow w otnoshenii kachestwa sistemy II. Personalizaciq pokazywaet, naskol'ko roboty mogut byt' gibkimi, podobno rabotnikam sfery obsluzhiwaniq, chtoby sootwetstwowat' zaprosam i trebowaniqm klientow. Jeffektiwnost' ukazywaet na swoewremennoe i operatiwnoe obsluzhiwanie so storony robotow. Tochnost' otrazhaet tochnost' i chetkost' informacii, predostawlqemoj robotami.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786204347318\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786204347318","offer_id":39759148679261,"sku":"9786204347318","price":19.8,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/79fdcb4e-8032-4845-8d67-e22f7ba54e84.jpg?v=1758003781","url":"https:\/\/shop.autorenwelt.de\/products\/kachestwo-obsluzhiwaniq-robotow-von-vageeh-nafei","provider":"Autorenwelt Shop","version":"1.0","type":"link"}