{"product_id":"kachestwo-obsluzhiwaniq-i-udowletworennost-klientow-von-kuldip-kumar-r-s-rai-und-anurag-dugar","title":"Kachestwo obsluzhiwaniq i udowletworennost' klientow","description":"\u003cp\u003eCifrowizaciq i awtomatizaciq sozdali neogranichennye zawisimosti ot uslug, predostawlqemyh telekommunikacionnoj otrasl'ü. Vozroslo kolichestwo zwonkow, textowyh soobschenij, igrowyh i internet-prilozhenij s zawisimostqmi ot uslug swqzi.Dlq priobreteniq doli na rynke operatory predlagaüt swoi uslugi po konkurentnoj cene i s dobawlennoj stoimost'ü. Dlq podderzhaniq wysokokonkurentnogo rynka postawschiki uslug dolzhny postoqnno rabotat' nad powysheniem kachestwa obsluzhiwaniq, chtoby postoqnno dostigat' udowletworennosti klientow. V ätoj knige my postaraemsq wyqsnit' wliqnie takih komponentow, kak kachestwo obsluzhiwaniq, cennostnoe predlozhenie, udowletworennost' i loql'nost' klientow, na uslugi, predostawlqemye operatorami swqzi w Indii. V nej takzhe delaetsq akcent na ocenke cennosti kazhdogo iz ätih komponentow dlq powysheniq stepeni udowletworennosti klientow po otnosheniü k konkretnym operatoram i wyqsnenii togo, kakoj iz nih qwlqetsq naibolee wazhnym. Krome togo, w nem delaetsq upor na poisk wzaimoswqzi mezhdu udowletworennost'ü klientow i specificheskimi faktorami kachestwa uslug, potrebitel'skoj cennost'ü ili loql'nost'ü klientow dlq indijskih operatorow swqzi.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786203329339\"\u003e\u003ch3\u003eAnaliz i ocenka kachestwa uslug, cennostnogo predlozheniq, udowletworennosti i loql'nosti indijskih chastnyh operatorow swqzi.\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786203329339","offer_id":40150205530205,"sku":"9786203329339","price":61.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/0df73ec9-cbaf-4ae9-a79f-cd6e38979a14.jpg?v=1758176168","url":"https:\/\/shop.autorenwelt.de\/products\/kachestwo-obsluzhiwaniq-i-udowletworennost-klientow-von-kuldip-kumar-r-s-rai-und-anurag-dugar","provider":"Autorenwelt Shop","version":"1.0","type":"link"}