{"product_id":"health-care-quality-initiatives-in-ghana-von-nicholas-ankomah-tweneboa","title":"Health care quality initiatives in Ghana","description":"\u003cp\u003eGhana''s dominant health care provider, the Ghana  Health Service, has been promoting quality  initiatives in public hospitals since the mid-1990s  without appreciable effect on perceived quality.  This work is a case study of two district hospitals  with the aim of gaining an insight into why  perceived quality in Ghanaian public hospitals  remains low despite these initiatives. The  literature recognizes patients'' perceptions as a  measure of quality. Perceptions in turn are based  on expectations, hence the need to identify  patients'' expectations and work towards meeting  them. Patient expectations are many, varied and  changing but can be broadly categorised into staff- patient relationship, hospital-patient relationship  and non-relationship expectations. The study found  that there were differences between patients and  health workers not about what constitute patient  expectations, but about whether or not those  expectations were being met. Short-term and long- term recommendations are offered for improving  quality as measured by patients'' perceptions.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783843385879\"\u003e\u003ch3\u003ea case study of two district hospitals in Ghana\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783843385879","offer_id":39470072725597,"sku":"9783843385879","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/e4c2b8e3-9e9e-4bfe-88a6-af52145b6c89.jpg?v=1769667757","url":"https:\/\/shop.autorenwelt.de\/products\/health-care-quality-initiatives-in-ghana-von-nicholas-ankomah-tweneboa","provider":"Autorenwelt Shop","version":"1.0","type":"link"}