{"product_id":"harakter-uprawleniq-kachestwom-w-bsoon-oaje-von-ajman-al-armuti-huda-ikbal-und-adil-alshezawi","title":"Harakter uprawleniq kachestwom w BSOON \/ OAJe","description":"\u003cp\u003eV ätoj knige issledowateli wybrali Union National Bank (UNB) dlq izucheniq wnedreniq kachestwa w sfere uslug. Kak bank wnedril koncepciü wseobschego uprawleniq kachestwom i kakie instrumenty kontrolq kachestwa on ispol'zowal dlq dostizheniq tekuschego urownq kachestwa. Proekt byl razdelen na 3 ätapa: Na perwom ätape neobhodimo bylo prodemonstrirowat' process sbora dannyh, chto potrebowalo wyqwleniq problem, trebuüschih wnimaniq so storony banka. Bol'shuü chast' informacii o UNB issledowateli poluchili na korporatiwnom sajte UNB i w godowyh otchetah. Na wtorom ätape neobhodimo bylo prodemonstrirowat' primenenie i opisanie sootwetstwuüschih instrumentow QCC (7): diagrammy prichin i sledstwij, kontrol'nogo lista, gistogrammy, diagrammy rasseqniq, analiza Pareto, blok-shemy i diagrammy wypolneniq. Vywody dolzhny byli byt' obosnowany posle izucheniq logiki sobrannyh dannyh, a takzhe poshagowogo primeneniq instrumentow QCC. Na tret'em ätape neobhodimo bylo predlozhit' rekomendacii, ob#qsniw logiku predlozheniq s pomosch'ü kriteriew premii Shejha Halify \"Za wydaüschiesq dostizheniq\". Proekt byl wypolnen w formate \"resheniq problem\" dlq UNB s akcentom na primenenie TQM i instrumentow QCC.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786207395309\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9786207395309","offer_id":48515037888837,"sku":"9786207395309","price":35.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/9fee4118-90a1-4bf0-9623-efbd9f952704.jpg?v=1778217897","url":"https:\/\/shop.autorenwelt.de\/products\/harakter-uprawleniq-kachestwom-w-bsoon-oaje-von-ajman-al-armuti-huda-ikbal-und-adil-alshezawi","provider":"Autorenwelt Shop","version":"1.0","type":"link"}