{"product_id":"good-governance-through-e-based-service-delivery-transparency-accountability-and-responsiveness-as-pillars-of-good-governance-von-bruk-mola","title":"Good Governance Through E-Based Service Delivery","description":"\u003cp\u003eThe study was generally conducted to analyze good governance at Kaliti Mechanics and Driving Training Center through e- based service delivery practices, benefits and challenges. Specifically, it tried to find out the way of implementing e-based service delivery, assessed the role of e-based service delivery on effectiveness of the service delivery, examined the effect of e-based service delivery on responsiveness of employees, examined the role of e-based service delivery on transparency and accountability, and explored the major challenges of e-based service delivery of the center.The questionnaire administered to 147 clients of e-based service delivery through simple random sampling, interview was conducted for 6 employees and 3 officials of the center, which were selected purposively. Further, 21 clients were selected for three independent focus group discussions. E-based service of driving license issuance is reducing bribe and nepotism, but still there is a problem of corruption, efficiency and responsiveness. Finally, the challenges of e-based service delivery were interruption of light, low capacity of the e-tools, and absence of additional center in providing the service.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786200463357\"\u003e\u003ch3\u003eTransparency, Accountability and Responsiveness as Pillars of Good Governance\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Softcover - 9786200463357","offer_id":39464846557277,"sku":"9786200463357","price":54.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/639d48ac-bf44-471b-8601-d824362e7342.jpg?v=1758606741","url":"https:\/\/shop.autorenwelt.de\/products\/good-governance-through-e-based-service-delivery-transparency-accountability-and-responsiveness-as-pillars-of-good-governance-von-bruk-mola","provider":"Autorenwelt Shop","version":"1.0","type":"link"}