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What makes for an effective awards and recognition program in a large and complex organization?Does it make a difference if it is a private sector, public service or non-profit organization?Zac's research project took place within one ministry of the public service of British Columbia. The findings are relevant not only to those in public service organizations, but those in private sector organizations as well. For, at their most intrinsic levels, people are looking for the same things from their jobs, their co-workers, their bosses, and their organizations.An action research approach was utilized, and the findings were very much in line with current literature on awards and recognition today. There are also linkages to the more common employee engagement, employee satsifaction, and overall organizational wellness conversations that are happening within organizations today.