{"product_id":"customer-satisfaction-von-md-abul-kalam-azad-und-md-waleed-ashraf","title":"Customer Satisfaction","description":"\u003cp\u003eDetermining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783845439563\"\u003e\u003ch3\u003eA Case Study of TATA ACE\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783845439563","offer_id":39486432641117,"sku":"9783845439563","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/ac497f47-9559-43c1-a3f0-392f0ffc91c6.jpg?v=1776056746","url":"https:\/\/shop.autorenwelt.de\/products\/customer-satisfaction-von-md-abul-kalam-azad-und-md-waleed-ashraf","provider":"Autorenwelt Shop","version":"1.0","type":"link"}