{"product_id":"customer-relationship-management-in-banks-von-bilal-afsar-asim-rehman-und-rehmat-ullah-bangash","title":"Customer Relationship Management in Banks","description":"\u003cp\u003eBanking has traditionally operated in a relatively  stable environment for decades. However, today the  industry is facing a dramatically aggressive  competition in a new deregulated environment.The net  result of the recent competition and legislation is  that traditional banks have lost a substantial  proportion of their domestic business to essentially  non-bank competition. Competition will undoubtedly  continue to be a more significant factor. Thus it is imperative for banks to get useful  feedback on their actual response time and customer  service quality aspects of retail banking, which in  turn will help them take positive steps to maintain a  competitive edge. Finding a place in this heating sun  becomes vital to the long-range profitability and  ultimate survival of the bank.Getting information  about customers, who they are and their purchasing  behavior is a very important input for an  organization. This information will contribute to a  better understanding of the customer and corporations  can use this knowledge to improve targeting, creating  offers and shift merchandise.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783843350372\"\u003e\u003ch3\u003eStrategies and Model for Banking CRM\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783843350372","offer_id":39470031405149,"sku":"9783843350372","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/45133794-fe2f-4d39-8624-3b3d05dafddc.jpg?v=1757741610","url":"https:\/\/shop.autorenwelt.de\/products\/customer-relationship-management-in-banks-von-bilal-afsar-asim-rehman-und-rehmat-ullah-bangash","provider":"Autorenwelt Shop","version":"1.0","type":"link"}