{"product_id":"workforce-distribution-in-dynamic-multiagent-systems-von-david-millan-ruiz-und-jose-ignacio-hidalgo-perez","title":"Workforce Distribution in Dynamic Multiagent Systems","description":"\u003cp\u003eThis work describes a novel approach to the problem of workforce distribution in dynamic multi-agent systems based on blackboard architectures, focusing especially on a real-world scenario: the multi-skill call centre. Traditionally, to address such highly-dynamic environments, diverse greedy heuristics have been applied to provide solutions in real-time. Basically, these heuristics perform a continuous re-planning on the system, taking into account its current state at all times. As decisions are greedily taken, the distribution of the workforce may be poor in the medium and\/or long term. The usage of parallel memetic algorithms, which are more sophisticated than standard ad-hoc heuristics, can lead us towards much more accurate solutions. In order to effectively apply parallel memetic algorithms to such a dynamic environment, we introduce the concept of adaptive time window. Thus, the size of the time window depends upon the level of dynamism of the system at a given time. This research proposes a set of tools to automatically determine the dynamism of the system, as well as a novel and precise prediction module based on a neural network and a powerful optimization method.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783639712957\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783639712957","offer_id":39467175608413,"sku":"9783639712957","price":89.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/7427d8ab-da3a-41d8-b6e2-721523419a2e.jpg?v=1774758626","url":"https:\/\/shop.autorenwelt.de\/en\/products\/workforce-distribution-in-dynamic-multiagent-systems-von-david-millan-ruiz-und-jose-ignacio-hidalgo-perez","provider":"Autorenwelt Shop","version":"1.0","type":"link"}