{"product_id":"when-colleagues-offend-you-von-an-an-chao","title":"When Colleagues Offend You","description":"\u003cp\u003eThe consequences of workplace offenses bring about  excessive costs and knowing how to cope with their  negative effects is important for both employees and  their organizations. Forgiveness and reconciliation  can be conceptualized as the regulation of emotions ¿  the former regulates the thoughts and feelings the  offended has toward the offender (emotional  experience), whereas the latter regulates the  offended''s behavior toward the offender (emotional  expression). The present study has sought to  empirically examine the antecedents and consequences  of forgiveness and reconciliation in the workplace.  The proposed antecedents include offense-related and  organizational factors, while the proposed  consequences comprise intra- and inter-personal  outcomes. Findings validate the claim that research  into forgiveness and reconciliation in  managerial\/organizational contexts is valuable, and  the each is beneficial to both employees and their  organizations, functioning in different domains and  complementing each other.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783844327663\"\u003e\u003ch3\u003eAntecedents and Consequences of Forgiveness at Work\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783844327663","offer_id":39495937949789,"sku":"9783844327663","price":59.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/8ea6c9d9-1000-4c5f-9a17-53734274d2dc.jpg?v=1775628652","url":"https:\/\/shop.autorenwelt.de\/en\/products\/when-colleagues-offend-you-von-an-an-chao","provider":"Autorenwelt Shop","version":"1.0","type":"link"}