{"product_id":"quality-management-system-implemention-in-government-department-rsa-von-leon-maluleke","title":"Quality Management System Implemention in Government Department - RSA","description":"\u003cp\u003eTotal Quality Management System describes a  situation where all business functions are involved  in a process of continuous quality improvement.  This implies that the development and  implementation of Total Quality Management Systems  in government departments and the public sector  will improve the quality of services delivery.This  book is about the employee perceptions of the  effect of the Quality Management System  intervention that was implemented at one of South  Africäs government departments. This department''s  Quality Management System being one of the first in  government to be implemented in South Africa,   creates the possibility for this Quality Management  System model to be used to develop Quality  Management Systems in other departments or  organisations belonging to the government or the  public sector in South Africa and other orther  African countries, with a view of improving  delivery of services in governments.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783838373867\"\u003e\u003ch3\u003eEmployee perceptions of the effect of a Quality Management System intervention in a South African Government Department\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783838373867","offer_id":39469206536285,"sku":"9783838373867","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/47d33e3a-3627-407a-b5ff-72996dc585bc.jpg?v=1759037217","url":"https:\/\/shop.autorenwelt.de\/en\/products\/quality-management-system-implemention-in-government-department-rsa-von-leon-maluleke","provider":"Autorenwelt Shop","version":"1.0","type":"link"}