{"product_id":"physical-distribution-analysis-for-customer-service-and-satisfaction-von-cajetan-ewuzie","title":"Physical Distribution Analysis : For Customer Service and Satisfaction","description":"\u003cp\u003ePhysical distribution and Customer satisfaction in fast moving consumer goods sector has been recognized as a source of competitive advantage. As it becomes more difficult for companies to compete on pure product level, creative companies are intensifying their physical distribution activities to gain a competitive edge. Previous authors commonly focused on physical distribution activities without integrating them into the Marketing mix strategy. This book offers an integrative framework for presenting physical distribution as a means of achieving higher levels of Customer service and Customer satisfaction using Customer service\/satisfaction model.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9786139886340\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Softcover - 9786139886340","offer_id":39459877191773,"sku":"9786139886340","price":71.9,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/623cb323-0e1c-44ea-bbeb-06b6638609a7.jpg?v=1775194721","url":"https:\/\/shop.autorenwelt.de\/en\/products\/physical-distribution-analysis-for-customer-service-and-satisfaction-von-cajetan-ewuzie","provider":"Autorenwelt Shop","version":"1.0","type":"link"}