{"product_id":"measuring-customer-satisfaction-von-amjad-al-nasser","title":"Measuring Customer Satisfaction","description":"\u003cp\u003eThis book is intended both as a text and as a  reference source for researchers and practitioners  in estimation theory, information theory, multi  group analysis, measurement models, customer  satisfaction index and service of quality. For this  purpose, an up to date comprehensive bibliography on  this topic has been included   There are few books introduce the idea of  generalized maximum entropy. This book; based on  some of my published articles with my colleagues and  former students, is consider as the first monograph  to combine between two new statistical subjects,  customer satisfaction and generalized maximum  entropy.  It takes the reader step-by-step to  understand the generalized maximum entropy as a new  estimation method from a simple linear model to  measurement error models; the so called errors-in- variables models; then achieving more complicated  linear structural relationships.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783838348551\"\u003e\u003ch3\u003eInformation Theoretic Approach\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783838348551","offer_id":39469279346781,"sku":"9783838348551","price":49.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/d890d216-1952-4913-8574-de07a28711b2.jpg?v=1757911540","url":"https:\/\/shop.autorenwelt.de\/en\/products\/measuring-customer-satisfaction-von-amjad-al-nasser","provider":"Autorenwelt Shop","version":"1.0","type":"link"}