{"product_id":"how-to-wow-von-adrian-swinscoe","title":"How to Wow","description":"\n                                \n                \u003cp\u003eLooking to improve your customer experience? These 68 strategies will show you how to stand out from your competitors, whatever your business.\u003c\/p\u003e\n                                \n                \u003cp\u003e\n                                        Full of practical tips, inspiring insights and interviews with a wide range of leaders and entrepreneurs, \n                    \n                    \u003cem\u003eHow to Wow\u003c\/em\u003e\n                                         reveals all you need to deliver a world-class customer experience. Covering both the customer and business side of the equation, you’ll learn how to attract new customers, design a leading customer experience and quickly resolve a wide range of problems, plus much more.\n                \n                \u003c\/p\u003e\n                                \n                \u003cp\u003e\n                                        \n                    \u003cstrong\u003eDon’t let your business fall behind, look inside and take your customer experience to the next level.\u003c\/strong\u003e\n                                    \n                \u003c\/p\u003e\n                                \n                \u003cp\u003e“Essential and powerful insights for everyone who aspires to map out and enhance the customer journey and drive growth.”\u003c\/p\u003e\n                                \n                \u003cp\u003e\n                                        \n                    \u003cstrong\u003eKeith Lewis, COO, Matchtech Group plc\u003c\/strong\u003e\n                                    \n                \u003c\/p\u003e\n                                \n                \u003cp\u003e“At last – a book that provides practical ways of delivering the superior experience that today’s customers demand.”\u003c\/p\u003e\n                                \n                \u003cp\u003e\n                                        \n                    \u003cstrong\u003eOlivier Njamfa, Co-Founder and CEO of customer experience software company Eptica\u003c\/strong\u003e\n                                    \n                \u003c\/p\u003e\n                            \n            \u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9781292116891\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9781292116891","offer_id":57592805425477,"sku":"9781292116891","price":19.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/7ddf63d9-0943-4b00-b8bf-aedaa0f69346.jpg?v=1780977885","url":"https:\/\/shop.autorenwelt.de\/en\/products\/how-to-wow-von-adrian-swinscoe","provider":"Autorenwelt Shop","version":"1.0","type":"link"}