{"product_id":"for-your-ears-only-von-hay-derkx","title":"For your ears only","description":"\u003cp\u003eTelephone triage and telephone advice services  present new opportunities for medical services to  advise on health care matters. The objective of the study presented in this thesis  is to investigate to what extent the process of  telephone care at out-of-hours centres in the  Netherlands is executed in accordance with accepted  professional standards. Accepted professional  standards incorporate criteria for communication  skills, for clinical management and the quality of  the report of the call.  To assess the quality of telephone communication and  of the reports a special assessment tool was  developed. It is  called the RICE rating list.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783838347233\"\u003e\u003ch3\u003eQuality of telephone triage at out of-hours centres in the Netherlands\u003c\/h3\u003e\u003c\/div\u003e","brand":"Autorenwelt Shop","offers":[{"title":"Softcover - 9783838347233","offer_id":39498989305949,"sku":"9783838347233","price":59.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/65bbf6b0-2feb-4602-9751-459a9a2c4047.jpg?v=1738307448","url":"https:\/\/shop.autorenwelt.de\/en\/products\/for-your-ears-only-von-hay-derkx","provider":"Autorenwelt Shop","version":"1.0","type":"link"}