{"product_id":"dealing-with-complaining-customers-in-sport-clubs-von-daniel-diener","title":"Dealing with complaining customers in sport clubs","description":"\u003cp\u003eSeminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, Business and Information Technology School - The Entrepreneurial University Iserlohn, language: English, abstract: The goal of this essay is to demonstrate the importance of complaint management for professional sports organizations. There also should be set out proposals for the implementation of such a management in sport organizations. A further objective is to present a complaint management process for sport clubs.\u003c\/p\u003e\u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783640849260\"\u003e\u003ch3\u003e\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Softcover - 9783640849260","offer_id":39427400990813,"sku":"9783640849260","price":19.95,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/cb61f190-0d25-4391-906a-38af80c4f914.jpg?v=1777785123","url":"https:\/\/shop.autorenwelt.de\/en\/products\/dealing-with-complaining-customers-in-sport-clubs-von-daniel-diener","provider":"Autorenwelt Shop","version":"1.0","type":"link"}