{"product_id":"chatbot-research-and-design-4th-international-workshop-conversations-2020-virtual-event-november-23-24-2020-revised-selected-papers-von-asbjorn-folstad-theo-araujo-symeon-papadopoulos-petter-bae-brandtzaeg-ewa-luger-morten-goodwin-effie-l-c","title":"Chatbot Research and Design","description":"\n                                This book constitutes the proceedings of the 4\n                \n                \u003csup\u003eth\u003c\/sup\u003e\n                                 International Workshop on Chatbot Research and Design, CONVERSATIONS 2020, which was held during November 23-24, 2020, hosted by the University of Amsterdam. The conference was planned to take place in Amsterdam, The Netherlands, but changed to an online format due to the COVID-19 pandemic.\n                \n                \u003cp\u003eThe 14 papers included in this volume were carefully reviewed and selected from a total of 36 submissions. The papers in the proceedings are structured in four topical groups: Chatbot UX and user perceptions, social and relational chatbots, chatbot applications, and chatbots for customer service. The papers provide new knowledge through empirical, theoretical, or design contributions.\u003c\/p\u003e\n                            \n            \u003cdiv class=\"aw-variant-hidden-subtitle-div\" id=\"aw-variant-subtitle-9783030682873\"\u003e\u003ch3\u003e4th International Workshop, CONVERSATIONS 2020, Virtual Event, November 23–24, 2020, Revised Selected Papers\u003c\/h3\u003e\u003c\/div\u003e","brand":"Libri","offers":[{"title":"Softcover - 9783030682873","offer_id":39423842943069,"sku":"9783030682873","price":53.49,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0940\/0622\/files\/721340f4-f26d-47a0-84f2-b0691321fe3d.jpg?v=1773551979","url":"https:\/\/shop.autorenwelt.de\/en\/products\/chatbot-research-and-design-4th-international-workshop-conversations-2020-virtual-event-november-23-24-2020-revised-selected-papers-von-asbjorn-folstad-theo-araujo-symeon-papadopoulos-petter-bae-brandtzaeg-ewa-luger-morten-goodwin-effie-l-c","provider":"Autorenwelt Shop","version":"1.0","type":"link"}